Privacy Policy - iCORE (INDO CORE)

1. Introduction

This Privacy Policy describes how Indo Maroc ("we," "us," or "our") collects, uses, and protects information when you use our iCORE (INDO CORE) mobile application (the "App"). This App is designed for Indo Maroc employees to access and save CRM data while working remotely.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Information You Provide

When using the App, employees may provide the following information:

Employee login credentials
Delivery information and courier data
Customer interaction records
CRM-related business data

Information Collected Automatically

We automatically collect certain information when you use our App, including:

Device information (device type, operating system version)
App usage data and performance metrics
IP address
Firebase Analytics data for app performance monitoring

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our App's functionality
To allow employees to access and update company CRM data
To record and track delivery information
To improve and optimize App performance
To ensure secure access to company systems
To monitor and analyze usage patterns for business operations
To detect and prevent technical issues

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely on our company servers and within our CRM system.

We use Firebase services for app functionality and performance monitoring. Firebase may process your data in accordance with Google's privacy policies.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. Your information may only be disclosed in the following circumstances:

To comply with legal obligations
To protect and defend our rights or property
To prevent or investigate possible wrongdoing in connection with the App
To protect the personal safety of users or the public
To protect against legal liability

6. Data Retention

We retain employee and business data in accordance with our company data retention policies and applicable legal requirements. CRM data is maintained as part of our ongoing business operations.

7. User Rights

As an employee user of this App, you have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data (subject to company policies and legal requirements)
Withdraw consent for data processing where applicable

To exercise these rights, please contact us at the email address provided below.

8. Age Restrictions

This App is intended for use by Indo Maroc employees aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age.

9. International Data Transfers

While our company is based in Morocco, the App may be accessed from any country. By using the App, you consent to the transfer of your information to Morocco and understand that data protection laws may differ from those in your country.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Indo Maroc

Email: k.khamlichi@ias.ma

12. Compliance

This Privacy Policy is designed to comply with:

Google Play Store requirements
Morocco's Law 09-08 on the Protection of Personal Data
General data protection principles

By using the iCORE (INDO CORE) App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.