Your whole phone system, in the browser.
Phone lines, call routing, a call centre, outbound campaigns, video and an AI agent: one platform instead of a PBX plus separate tools. Built for companies, call centres and schools. We host it for you, or install it on your own servers; either way you manage it from a web screen.
Everything the old switchboard did, set from a screen.
Your numbers, your extensions and the rules that decide where each call goes, changed by your own team instead of waiting for a technician.
Extensions for everyone
Every employee gets an extension with its own number, voicemail and call-handling rules, such as ringing their mobile too.
You decide where calls go
Send each phone number to an extension, a ring group (all at once or one after another), a voice menu, a queue, a conference room or the AI agent.
Voice menus
"Press 1 for sales, 2 for support", with sub-menus and a fallback for callers who don't choose.
Hours and holidays
Different handling when you're closed, with your company's own greeting.
Audio library
Upload greetings and messages once, and use them anywhere.
Any SIP provider
Connect SIP trunks from any provider, with number-prefix rules and a failover order, to call mobiles and landlines. Click-to-call from the web screens.
A call centre, included.
Callers wait in queues and reach whichever agent is free. Agents work from a console in the browser; supervisors watch the floor live and coach while the call is on.
- Queues with agents, ring strategies, maximum wait and overflow
- Business-hours rules for every queue
- Agents log in and out and take breaks, with live queue status
- A live wallboard for supervisors
- Listen in on a call, or whisper to the agent without the caller hearing
- Queue statistics
Agent console
Everything an agent needs to take queue calls, in the browser.
Supervisor
The floor in real time, and a way to help without interrupting.
Ringwell for agents
Queue calls ring on the agent's computer or phone, showing which queue they came from.
Roles
Administrator, supervisor, agent and campaign caller, each with their own screens.
Campaigns that end, list by list.
Upload a customer list from Excel or CSV. Numbers are cleaned automatically, duplicates and do-not-call numbers are flagged, and every call's outcome is filed against the customer.
The agent clicks each number and files the outcome.
The system dials for each free agent and connects on answer, so no customer ever answers into silence.
A recorded message: press 1 to reach an agent, press 9 to opt out.
- Retry rules and calling hours
- Caller-ID rotation
- One do-not-call list for the whole account
- Call outcomes and history per customer, and export
An AI agent that answers, and knows when to hand over.
Choose the numbers it answers. It speaks for your company from a written brief, in French, Arabic or English, follows the caller's language, and transfers the call to a person when needed. Callers hear normal ringing until it answers.
languages: French, Arabic and English
Hands over
Transfers to one of your people when a human is needed.
Every call on the record, for the people who need it.
Call history
Every call in the company: who, when, how long and the outcome.
Recordings
Record and play back calls, deleted automatically after the retention period you set.
Voicemail
Messages in their own screen, for whoever listens each morning.
Transcription
Turn a recorded call into text, on demand, processed in the EU. Every request is logged.
More than calls.
Video intercom
One-to-one video calls between colleagues, in the browser, no phone needed.
Classrooms
Live classes in the browser with voice, camera and screen sharing. Students join with a link, no account.
Video desk
A "video call us" button for your own website: visitors speak to you face to face.
Connect your company's WhatsApp numbers and send messages through them.
Ringwell: your 360 IPPBX line in every pocket.
The Ringwell apps put each extension on phones and computers. They ring every time, keep calls going across network changes, and set up from a QR code.
- iPhone, iPad, Android, Mac, Windows and Linux
- Calls from the browser, straight from the web screens
- Encrypted between the device and the phone system
Your own phone system, where you want it.
Hosted by us, each customer gets its own private PBX, administered from a web screen, and we update it and watch over it. Prefer to keep everything in your building? We install the same 360 IPPBX on your own servers.
Fraud protection
Sources that probe for numbers are blocked automatically, and calls go out only through your own trunks.
Audit trail
Every administrative action is recorded: who changed what, and when.
Prepaid billing
A balance, per-call rating and spending caps.
Manuals built in
User manuals and role guides in French, Arabic and English.
Move your phones to the 360 IPPBX.
Tell us how many lines, sites and agents you have, and how your calls flow today. We'll show you the same thing, running in your browser.